Trellis BigCommerce Packages

Finally, a Way to Get a Great BigCommerce Site at a Great Price

Starter

$8,000
  • Up to 2-Hour Business Requirements Review
  • All Native BigCommerce Functionality
  • Development Operations Setup
  • Premium Theme Implementation
  • Contact Form
  • eCommerce Features
  • Template Setup
  • Catalog Setup Consultation
  • Admin Panel Configuration
  • Shipping Configuration
  • Tax Setup
  • Payment Gateway Configuration
  • See All Features

Professional

$15,000
  • Everything in the Starter Package
  • 4-hour Business Requirements Review
  • Design Process
  • Email Marketing Integration
  • 11 Page Templates Designed
  • 11 Page Templates Developed
  • Data Migration
  • Email Marketing Integration
  • SEO Consultation
  • Up to 2 Additional Apps Installed
  • 4-hour Training Session
  • 30-Day Warranty
  • See All Features

Enterprise

$30,000
  • Everything in the Business Package
  • Up to 10-Hour Business Requirements Review
  • BigCommerce Enterprise Feature Set
  • Wholesale Pricing Group Setup
  • Style Guide
  • Custom Theme Implementation
  • 5 Additional Page Templates
  • Data Translation Services
  • Mega Menu
  • Up to 5 Additional Apps Installed
  • Up to 6-Hour Training Session
  • 45-Day Warranty
  • See All Features

BigCommerce Packages Add Ons

We understand that not every use case will fit these packages therefore we have created some simple add ons to make it easy to customize a package to your specific needs.

Store Locator

Trellis will implement a store locator feature that will conveniently show your customers what stores they can buy your products in.

Subscription

Trellis can provide subscription that can take recurring orders and allow the user to change their subscription. You can offer subscription such as every month, twice a month, once a quarter, or other frequencies.

APP INSTALLATION & CONFIGURATION

We will configure and install a module of your choice so that you can quickly add robust Shopify functionality to your website.

BigCommerce Packages Comparison

 
Starter
Business
Enterprise
Pricing
$8,000
$15,000
$30,000

Business Requirements Review

This process allows us to make sure we understand the immediate and long term needs of the website. This way we will design and build in a way that can scale up and reduce the chance of costly last-minute change orders.

Up to 2 Hours
X
Up to 4 Hours
X
Up to 10 Hours
X

All Native BigCommerce Functionality:

BigCommerce comes with a bunch of additional features that will be available whether you need
them now or as your website grows.

Easy to use WYS/WYG Editor
X
X
X
Media Asset Storage
X
X
X
Page Templates
X
X
X
eCommerce Functionality
X
X
X
User permissions & Roles
X
X
X
Catalog Management
X
X
X

Development Operations Setup

Proper development operations will reduce the risk of web development errors, allowing for faster development, easy deployment, and the ability to experiment and Q/A in a staging environment before going live.

BigCommerce version control software
X
X
X
Staging environment for future work
X
X
X

Theme Implementation

We will work with you to choose a high quality scalable theme that we will modify and customize to fit your brand and unique needs.

Fluid Responsive
X
X
X
Easily Upgradable
X
X
X
Theme Configuration in the BigCommerce admin panel
X
X
X
Lightweight for Speed and Growth
X
X
X
Proven Scalability
X
X
X
Up to 40 hours of theme implementation
X
Up to 60 hours of theme implementation
X
Up to 120 hours of theme implementation
X

Design Process

Trellis has a thorough design process in which we work very closely with you to deliver a design that captures the essence of your business and displays it in a unique and modern style that is sure to generate more leads.

Visual Designs
X
X
Images/Videos (as provided by the client)
X
X
Written Content (as provided by the client)
X
X
Web Style Guide
X
Up to 40 hours of total design time by the Trellis design team
X
Up to 80 hours of total design time by the Trellis design team
X

Visual Designs & Templates Developed (Unique Page Templates)

Custom designs for all unique BigCommerce page templates. Recommended 1 homepage, 1 product page, and 1 category page. Up to 3 rounds of revisions per template.

Checkout Page
X
X
Homepage
X
X
Order Success Page
X
X
About
X
X
Login/Register Page
X
X
My Account Dashboard
X
X
Search Results Page
X
X
Cart Page
X
X
Contact Us
X
X
Category Page
X
X
Product Page
X
X

Additional Custom Pages Designed & Developed

Design and development of 5 additional templates that can be used for the creation of any pages within the site. Up to 3 rounds of revisions per template.

Unique Designs
X
Development of Up to 5 Unique Templates
X
Ability to manage all content of custom pages without any programming capabilities
X

Contact Form

A good website should be a form of lead generation. Trellis will include a contact form so that you can collect the information you need from your visitors.

Custom Fields
X
X
X

eCommerce Features

A successful eCommerce website needs many features to bring in more sales. We have developed some of the most important eCommerce features every website needs to grow online sales that can be used for your BigCommerce website.

Mini-Cart
X
X
X
Top Sellers
X
X
X
Popular Products
X
X
X
New Products
X
X
X
Related Products
X
X
X
Upsells
X
X
X
Product Zoom
X
X
X
Ajaz Add-to-Cart
X
X
X
Ajax Filtering
X
X
X
Cross-Sells
X
X
X
Reviews
X
X
X

Email Template Setup

The default emails in BigCommerce will not have your logo or unique content. We will style a base template that will get applied to all the transactional email templates.

Style Email Header & footer and base classes
X
X
X

Data Migration

Trellis will supply BigCommerce optimized CSV formats for you to supply the appropriate product, categories, customers, & orders data. Trellis will upload the data if it follows the correct CSV formats.

*Large customer, orders and catalogs may require additional fees

Customers
X
X
Orders
X
X
Products
X
X
Categories
X
X

Catalog Setup Consultation

Trellis will help you setup the catalog that gives you the best opportunity to scale and grow your eCommerce business.

Catalog Structure
X
X
X
Attribute Structure
X
X
X
Product Structure
X
X
X
All Product Types Supported
X
X
X
Up to 5 Hours of Consultation
X
Up to 10 Hours of Consultation
X
Up to 20 Hours of Consultation
X

Mega Menu

Trellis can setup a mega menu to improve your customer’s ability to the right products more quickly.

Mega Menu Setup for Larger Catalog
X
Ability to Control and Manipulate Mega Menu
X

Wholesale Pricing Setup

Trellis will help you setup customer groups with unique pricing and tiered pricing for products so that you can better optimize your pricing for larger orders and specific customers.

Customer Group Setup Up to 10
X

Additional Apps installed

We will install and configure modules that both Trellis and the client deem satisfactory for achieving certain functionality without causing too much downside third party risk.

Up to 2 Apps Installation and Configuration
X
Up to 5 Apps Installation and Configuration
X
QA & Testing of Module
X
Vendor Selection and Consulting
X
Training on Modules
X

Admin Panel Configuration

Trellis will setup the necessary admin panel configuration to get your BigCommerce site up and running properly.

Base Store Settings
X
X
X
Up to 5 Users
X
Up to 10 Users
X
Up to 15 Users
X

Email Marketing (Recommended)

Email marketing is one of the most effective ways to drive more eCommerce sales. We can setup the BigCommerce app configuration of one of our many quality-approved vendors:

*Other vendors can be integrated on a case-by-case basis

Dotmailer
X
X
Mailchimp
X
X
Bronto
X
X
Klaviyo
X
X

BigCommerce Search Configuration

We can setup Elastic search to better serve your search requirements needs.

BigCommerce native search configuration
X
X
X

Tax Setup

We can setup BigCommerce tax rates so that you charge your states sales tax. We can also
implement a service like Avalara or import a CSV table of your tax rates. Client must provide
accurate table of tax rates.

BigCommerce Taxes Setup
X
X
X
Avalara
X
X
X

Payment Gateway Configuration

A PCI compliant payment gateway is critical to eCommerce. Choose from one of our quality- approved vendors. *Other vendors can be integrated on a case-by-case basis

Paypal
X
X
X
Authorize.net
X
X
X
Other approved BigCommerce Payment vendors
X
X
X
Stripe
X
X
X

Customer Help Chat (Recommended)

Communicate faster with you’re your customers. Choose from one of our quality-approved vendors. *Other vendors can be integrated on a case-by-case basis

Drift
X
X
Olark
X
X
Zendesk
X
X
Intercom
X
X
Freshdesk
X
X

Shipping Configuration

We can stop shipping from becoming an obstacle for your customers. Choose from one of our
quality-approved vendors:

UPS
X
X
X
USPS
X
X
X
Fedex
X
X
X
Flat rate
X
X
X
Free Shipping
X
X
X

Analytics

It’s extremely important to be harvesting data about how people are using your website so that you know how to properly invest in marketing and future website improvements. We make sure to set up all the tracking in your own account so you have that data forever.

Google Analytics Universal tracking implementation
X
X
Access to Google Analytics free robust platform
X
X
X
eCommerce tracking
X
X
X
Google Tag Manager BigCommerce Configuration
X
X

SEO Configuration

SEO is one of the most important business development channels for almost every business. We optimize your website for SEO purposes so that your website has the best chance to rank as high as possible on the major search engines for the optimal keywords.

301 or 302 redirects consultation and implementation
X
X
Image alternate text consultation
X
X
Meta description consultation
X
X
Title tag consultation
X
X
Site architecture consultation
X
X
Google Webmaster Tools consultation
X
X
H1 through H6 tag consultation
X
X

Google & Bing Sitemap Submission

This often-overlooked step can have a huge impact on your search engine rankings. We make sure to do it for every launch so that you never have to worry about it.

Proper sitemap submission to Google and Bing
X
X

Mobile & Cross Browser Compatibility

Trellis will design the site to be fluid responsive for mobile, tablet, and desktop devices down to as small as 320 pixels width compatibility (iPhone 4 and up).

IE 11+, Edge, Google Chrome, Firefox, and Safari compatibility
X
X
X
Desktop, tablet, and mobile phone optimized
X
X
X

Q/A and Testing

Trellis will test all pages for any functionality such as contact form submission capabilities and responsiveness to browser and device size

Contact Forms
X
X
X
Integrations
X
X
X
Payment
X
X
X
Login & Register
X
X
X
Additional Features
X
X
X
Checkout Process
X
X
X
Transactional emails
X
X
X
Product attributes
X
X
X
Extensions
X
X
X
Shipping
X
X
X
Taxes
X
X
X

Security

Trellis will ensure your site is built to be as secure as possible on the BigCommerce platform.

PCI compliant best practices
X
X
X
SSL Implementation
X
X
X

Training Session

Now that you have a brand new website, how do you use it? We don’t want to leave you stranded so we make sure to train your team so they can make the adjustments they need to whenever they want!

2 Hours
X
4 Hours
X
6 Hours
X
WYS/WYG
X
X
X
Extension
X
X
X
CMS
X
X
X
Catalog
X
X
X
Order Management
X
X
X
User setup
X
X
X
Promotions
X
X
X
Media management
X
X
X
SEO training
X
X
X

Implementation Timeline

Nobody likes waiting, especially when your business is being affected. Trellis has found a way to
speed up production and get your website completed from start to launch in just weeks.

4 Weeks
X
8 Weeks
X
12 Weeks
X
Streamlined Implementation process
X
X
X

Site Launch

Trellis will work with you to switch DNS over to the new website and hosting to officially launch your website. We will provide performance testing and optimization to make sure the site is as fast as possible.

DNS Switchover
X
X
X
Minify and combine CSS & Javascript
X
X
X
Google Page Speed Module Implementation
X
X
X
Image Optimization
X
X
X

Warranty

Trellis upholds a very high standard for the work that we produce. We make sure that we deliver on our promises so within x (depends on package) days of the launch of your website if anything breaks that was promised in this agreement, we will fix it for free.

14 Day
X
30 Day
X
45 Days
X

Why Choose Trellis BigCommerce Packages

  • STRATEGY

    A fine-tuned strategy for your website redesign project is essential for success.

  • DESIGN

    Our designs are 100% tailored to your unique business needs and offerings.

  • DEVELOPMENT

    We develop your site to be lightweight, fast, and scalable for growth.

  • QA & LAUNCH

    We go through an intensive quality assurance phase before launch.

 

 

BIGCOMMERCE EXPERTS

Trellis builds custom BigCommerce websites that convert effectively and scale to your needs. Trellis has built some
of the largest and most complex BigCommerce sites on the Internet. We have a large team of certified developers
on staff to help with any need.

FLUID RESPONSIVE DESIGN EXPERTS

Trellis has mastered the most flexible best in class responsive web design best practices. Every website we build
is fluid responsive for mobile optimized viewing.

BIGCOMMERCE ELITE PARTNER

Trellis is a top tier BigCommerce Elite partner that can handle sites ranging from basic theme implementations to
complex enterprise BigCommerce Elite websites.

SEO BACKGROUND

Trellis has a strong background as one of the most effective search engine optimization companies in the Boston
area.

US-BASED SOFTWARE ENGINEERS

We have an incredible team of software engineers right here in the Boston area. You will not have to worry about
conversations being lost in translation; our engineers can get on the phone and communicate with you.

B2B & B2C EXPERTISE

We have worked with some of the largest manufacturers in the United States as well as some of the most successful
online retailers. We understand the complex needs both B2B and retail organizations face.

WARRANTY

Trellis is one of the few agencies that offer a warranty covering our entire statement of work after launch, fixing
anything in the original statement of work, free of charge.

FULL-SERVICE CAPABILITIES

Once we build your website that converts users to leads or sales, we can help manage, support, and market your
website once it is launched. We are a full service marketing, design, and development agency.

eCOMMERCE EXPERTS

Trellis has been doing eCommerce since its inception in 2012. We are eCommerce experts and have a team of
eCommerce veterans who have worked on both the brand and agency side.

PROVEN EXPERIENCE

We have launched over 100 websites and worked with over 100 customers ranging from eCommerce projects to
in-bound marketing campaigns. Our customers come in every size and industry so no company is too small or too
large for Trellis.

Have Any Questions?

HOW DO I GET STARTED?

We simply send out a master services agreement and the addendum covering your package details via Docusign.
Once you sign the contracts we will setup an on boarding call with our project manager to get the process started.
We will also send out an on boarding form to get all the information we need to get started!

CAN YOU SUPPORT MY SITE AFTER IT LAUNCHES?

Absolutely! We are a full service agency and can provide both simple maintenance support as well as on going site
improvement support. We can work with your to determine what type of support makes the most sense for your
specific situation and business needs.

ARE THERE OTHER FEES?

Yes, you will have to pay to register a domain and pay a monthly Shopify package cost. There may also be additional
fees for certain Shopify apps and other third party technologies if they are required for your project.

HOW DOES THE BILLING WORK?

Each package will have 3 payments split up as a down payment, a payment due in the middle of the project, and
the payment due for completion.

DO I OWN EVERYTHING?

You own the entire website code, design files, and all the work we do for your Shopify website. We can give you all
of the files we have worked on if requested because you own the work we have done for you.

HOW MUCH IS MAINTENANCE?

Maintenance and improvements costs are completely up to you. We offer a flexible hourly support model that
requires no minimum. However, we recommend spending at least a few hours each month to update your theme
and make improvements to your website.