Episode 43: Why Culture Is The Most Critical Aspect Of B2B eCommerce With Bill Mirabito

The next episode of The Hard Truth About B2B eCommerce podcast moves onto the next episode to discuss company culture with Bill Mirabito of B2C Partners.

In episode 43 we break down what Bill Mirabito has been seeing in the eCommerce industry over the past two decades. His experience has led him to work with some of the largest and most successful eCommerce businesses in the world and he continues to help major enterprise companies grow eCommerce. What was most interesting about his experience was that the single biggest issue he found was that the culture in companies not succeeding with eCommerce was often the biggest issue. A losing culture allowed companies to maintain and not grow and thus under-invest and underappreciate the growing channel of eCommerce.

Episode 43- Why Culture Is The Most Critical Aspect Of B2B eCommerce With Bill Mirabito

In this episode, co-hosts Isaiah Bollinger, CEO of Trellis, and Timothy Peterson, Chief Marketing Officer of SportsBiz, welcome Vice President, Bill Mirabito of B2C Partners to discuss:

• Building a solid foundation for any B2B business
• Hiring best pracfices for staff and consultants
• Leading by example in the workplace from an executive level
• Ensuring your emplyees are well-equoipped to do their job right
• Examining the nuances of your bsuienss form the gorun level up

This podcast’s origin story

Podcasts are still a relatively new medium for content, but just because they are new doesn’t mean they lack power. In fact, it is quite the opposite. Podcasts have a unique ability to reach people on their time, whenever it is convenient for them – a way that previously did not majorly exist. Podcast listeners can take the information wherever they go and absorb it as they see fit. And that’s exactly what we are looking to do here. We want to reach a new audience of B2B eCommerce enthusiasts.

This podcast is all about B2B eCommerce. B2B is a different breed of eCommerce and it needs a different breed of Podcast. We get into the nitty-gritty of integrations, adoption, platforms, data and so much more regarding what makes B2B difficult to make successful for eCommerce!

We noticed that a few B2C podcasts exist on Spotify and Apple Podcasts, but nothing designed for the B2B eCommerce community. B2B and B2C eCommerce have a lot of overlap, but even more differences. Each has a different set of requirements and customer demands that impact project scope. Let’s call a spade a spade. B2B is harder, more complicated, and harder to market. But it is also a bigger piece of the pie. The eCommerce B2B roadmap to success is not as cut and dry as B2C and that’s why we have started this podcast.

B2C platforms like Magento and Shopify have large communities that support and have done the entre-level work of most projects. The same community does not exist for B2B, but we are starting to build it. The ecosystem may not be as mature, but as experts in the space, we hope this podcast will help some people wake up and reevaluate their online sales strategy.

The first podcast examines major trends around B2B eCommerce as well as answering all of the above questions.  Take a listen for yourself and let us know what you think!

We will be posting new episodes with special guests weekly. You can listen on our dedicated podcast website and download the podcast on all major channels: Apple Podcasts, Spotify, Google Podcasts, Stitcher, TuneIn, Overcast, Pocket Cast, Castro, Castbox, Podchaser, Podcast Addict, Deezer, Listen Notes, and RSS Feed.