Malden, Ma

Senior Project Manager

EDUCATION

Bachelors Degree

EXPERIENCE

5+ years professional experience

PREFERRED SKILLS

eCommerce

Magento

Jira or software equivalent

SEO

Digital Strategy

Shopify

BigCommerce

WordPress

JOB DESCRIPTION

Overview

Trellis is looking for a Senior Project Manager to join our growing team. This individual is a highly-communicative, detail-oriented critical thinker that enjoys working in a fast-paced environment. We’re looking for someone with at least 5 years of experience in client-facing digital project management. This is a highly-visible, senior position that allows you to take ownership of 5 or more high-value, key accounts, work directly with management on process improvements and lead a team of developers.

Our Senior Project Managers are extremely passionate about diligence and communication and thrive in high-pressure scenarios with important deadlines and budgets.  This role requires an expert-level ability to simplify complex requirements into easily digestible updates for both technical and non-technical team members and clients.

Position Responsibilities

Although the specific responsibilities will evolve as the candidate gains experience, we’re looking for someone capable of the following:

  • Lead and facilitate the relationship with clients and other Trellis stakeholders to gather requirements for full-build and maintenance projects
  • Assist the Director of Project Management with ongoing process improvements and initiatives.
  • Expert-level leadership abilities and experience with managing cross-functional teams
  • Leverage project management tools like Jira / Confluence to diligently organize project tasks and assign to appropriate Trellis personnel
  • Develop comprehensive individual project plans complete with budgetary information and resource needs, and manage them carefully throughout the duration of the project (often 6 months or more)
  • Carefully manage project budgets to ensure expectations are set and met.
  • Act as a solutions consultant, coaching clients on best practices and direction
  • Lead and facilitate meetings, conference calls, and presentations with internal and external stakeholders.

Technical Experience

Given our focus on technology, experience in a variety of platforms is essential to success in this role. Most notably:

  • Experience with Magento, Shopify, WordPress and/or content management systems is strongly preferred
  • Maintains a working knowledge of the e-commerce industry and relevant brands, services, and trends.
  • Understanding of responsive web design
  • Ability to understand the complexity and requirements of third party integrations into a CMS platform
  • Experience with Jira/Confluence and/or other major project management tools

General Experience

  • 5+ years of experience in client-facing digital project management
  • 3+ years of experience in managing teams of at least 5 people
  • 2+ years of experience in e-commerce
  • 2+ years of experience in an autonomous, decision-making role
  • 1+ years experience working with Jira, Confluence and G-Suite Tools

Certifications

  • Bachelor’s Degree (Masters preferred)
  • Possesses or able to earn SCRUM certification within 90 days
  • Possesses or able to earn JIRA certification within 90 days
  • Possesses or able to earn Platform-specific (i.e. Magento or Shopify) admin certification within 3 months

Capabilities

  • Ability to manage $1.5M in annual account revenue
  • Ability to onboard and lead accounts within the first 30 days

Skills

  • Expert time-management and prioritization skills
  • Expert written communication skills
  • Expert presentation skills
  • Expert budget management skills
  • Expert reporting skills
  • Expert capabilities in leading meetings
  • Expert conflict management and resolution skills
  • Expert ability to simplify complex requirements into actionable tasks

Working Remote

  • This position allows for part-time remote work

About Trellis

Trellis is a fast-growing eCommerce agency that is also building a combination of products to complement our agency services. Trellis is a young company that has extremely high expectations of all employees and future growth as a company. As a technology startup in the Boston-area, we are looking for a candidate that wants to become a long-term part of an up and coming company with high valuation potential. We expect our employees to be hard-working, and deadline-driven.

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