Vermont Teddy Bear is a leading brand that sells teddy bears and other consumer items like pajamas. Vermont Teddy Bear has grown into a national brand with worldwide recognition despite starting out as a small company in 1985 with essentially no funding.
Vermont Teddy Bear has a growing technical infrastructure that constantly needs improvement. They had no way to easily manage and identify the number of returns that were being sent back. Therefore there were returns showing up in huge numbers at various times that were hard to prepare for, with no warning as to when they would come.